Refund policy
RETURNS, REFUND AND EXCHANGE POLICY
7-Days Free Return & Exchanges
Any item purchased can be returned or exchanged within this period, provided it is unused and in its original condition with all tags and labels intact.
To initiate Return / Exchange, you can raise the request here.
Refund / Exchange Process:
• Once the return / exchange request is verified by our support team, reverse pickup will be initiated within 24 hours.
• The product will be picked up by our courier partner within the next 1-2 days.
• As soon as the product is picked up, the refund / exchange will be initiated on the same day.
Note: The courier can refuse the pick up if the original tags are not intact OR where it's obvious that the item has been worn, washed, or soiled.
How Your Refund Will Be Processed?
Prepaid Returns: The entire amount will be refunded back to your original payment mode.
Cash On Delivery: The refund will be initiated to the bank account or the UPI ID that is provided by you at the time of raising the request.
Can I Exchange my product for something else?
You can also exchange the original product for a different product. If the value of the replacement product exceeds that of the previously purchased product, you can pay just the difference. If it's less, the difference can be refunded to you according to your payment method.
What should I do if I do not receive my refund?
• As soon as the product is picked up, the refund will be initiated on the same day.
• Bank refunds might take 7-10 business days to process.
• If you face any issues, please reach us out here and our support team will help you out.
How can I track my Order?
You'll receive a tracking number from us in your inbox as soon as it ships! Orders can be tracked in real-time via this link - Track Order