Terms & Conditions


The terms and conditions listed below apply to all transactions that transpire between urbanofashion.com (hereinafter referred to as the website) and the users. The user/customer is deemed to have accepted the terms and conditions listed herein, as well as the mode of operation of the website upon registration and usage of the services of the website. Furthermore, the management of the website holds the right to change and alter these terms and conditions as it deems necessary and can do so without prior notice.


By using the services of the website, the user automatically warrants that he possesses the right, authority and capacity to abide by the terms and conditions as well as the eligibility to enter into a binding contract.



Urbanofashion.com is an online retailer of apparel and lifestyle products, allowing customers to purchase products listed therein. Upon placing an order, the website shall ship the product to you and be entitled to its payment for the service.


Third Party Websites and Content:

  • Our website provides links for sharing our content on Facebook, Instragram, Twitter and other such third party website. These are only for sharing and/or listing purpose and we take no responsibility of the third party websites and/or their contents listed on our website and disclaim all our liabilities arising out of any or all third party websites.
  • We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such user in their personal capacity on any official webpage of Urbano Fashion on any social networking platform.



Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.


Disclaimer with regard to Products Displayed

The images of the items on the website are of the actual products as sold. However, due to certain factors such as the brightness of the customer’s screen, photographic and flash effects, etc. there may be slight variation of colours and shades for certain products.




Prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.


Shipping and Delivery:


Orders will be shipped within 48 hours of receiving confirmed order from the customer.

All products will be sent to the delivery address mentioned by the customer during order placement. Please ensure the correct delivery address with pincode and phone number is mentioned in the order. We are not responsible for any delays or non-delivery that results from incorrect addresses, or in cases of customer being unavailable or premises being locked.


Returns & Refund:


We have a quick and hassle-free return or exchange policy of 15 days, within which any items purchased can be returned or exchanged in unused condition, in the original state with all tags and labels.

If you choose to return the product, refund will be issued either in the form of Urbano Credits which can be used to shop on the website or amount will be credited to the bank account of the customer, as instructed by the customer.



You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.


Violation & Termination:

You agree that the Company (Imperial Online Services Pvt Ltd) may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.


Indemnity with regard to Content

All content on the website, including about us, FAQs, etc are intended to help users understand the website and its operations and are mere suggestions. Misunderstanding and reliance on such content, leading to any detriment to the user will be the sole liability of the user themselves and not the website.


Termination of user accounts

Users have the right to terminate their account at any time. The website reserves the right to temporarily or permanently terminate a user’s account at its sole discretion. Users will be disqualified when in the reasonable opinion of the website, a member has violated any laws or the rights of our users or other third parties.

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